TenX Community Forum

Cant sent money from TenX to Trezor

Hello,

I cant sent my money from Tenx to a other Wallet.

Why? whats the problem?

I get instand an email

"
WITHDRAWAL FAILED
An unexpected error occured and your transaction was unsuccessful. Your funds are safe. Please contact our support team for help: Submit a request – TenX Help Center

"

What can I do?

read your e-mail and contact TenX Help Center?

Hi @Jan90!
We have some withdrawal problems currently but working on it.